When you’re preparing for a move, choosing the right removalist can make all the difference between a seamless experience and a stressful one. Not all moving companies offer the same level of service, so it’s important to ask the right questions upfront.
Here are five essential questions to ask your removalist before you book your move.
1. Are You Fully Insured and Licensed?
Accidents can happen—even with the most careful movers. Asking about insurance ensures your belongings are protected in case of loss or damage during the move. A reputable removalist should also be licensed to operate in your area.
Tip: Ask for proof of insurance or details of what their coverage includes.
2. What’s Included in the Quote?
Always ask for a detailed breakdown of what’s included in the price. Some companies charge extra for things like packing materials, stairs, or weekend moves. Understanding the full scope of services helps avoid surprise fees later.
Look for: Transparent pricing with no hidden costs—like what we offer at G&M Movers.
3. Do You Provide Packing and Unpacking Services?
If you’re short on time (or just want to avoid the hassle), packing services can be a lifesaver. Find out if the removalist offers full or partial packing help and whether it’s included in the quote or an add-on.
Bonus tip: Ask if they provide quality packing materials like boxes, bubble wrap, and tape.
4. How Do You Handle Fragile or Special Items?
Have a piano, antique furniture, or artwork? Not all removalists have experience with specialty items. Make sure they have the right equipment and expertise to handle delicate or high-value belongings with care.
5. Can You Share References or Reviews?
A reliable removalist will be happy to share client testimonials or direct you to online reviews. This gives you peace of mind knowing they have a track record of satisfied customers.
Pro tip: Check platforms like Google Reviews or Facebook for honest feedback from other clients.
Final Word
Asking the right questions helps you find a trustworthy, experienced removalist who fits your needs and budget. At G&M Movers, we’re proud to offer transparent pricing, reliable service, and a team that treats your belongings like their own.
Planning a move in or around Geelong?
Contact us today at +61 433 192 251 for a no-obligation quote and see how we can make your move stress-free.